Use this page to understand and exercise the privacy choices that may be available to you. You can ask about your personal information, request a correction or deletion, withdraw consent, opt out of marketing, or submit another privacy concern.
Request information
Last updated: 4 August 2026
Rights depend on your location, our relationship with you and the law that applies. We review every request and explain the outcome.
At a glanceChoose your request, share only the details we need, and receive a clear response.
Simple requestEmail our privacy team with “Privacy Request” in the subject.
Secure reviewWe may verify identity without asking for unnecessary sensitive data.
No retaliationApplicable rights can be exercised without unlawful discrimination.
Privacy request centre
BrandInk Media provides digital marketing, creative, web and app development, CRM, automation and related services. This page supplements our Privacy Policy by explaining how individuals can make a privacy request. It does not expand rights beyond those provided by applicable law.
01
Your privacy choices
Depending on your jurisdiction and the circumstances, you may ask BrandInk to take one or more of the following actions:
Access or know
Ask whether we process your personal information and request relevant details or a copy.
Correct or update
Ask us to correct information that is inaccurate, incomplete or outdated.
Delete
Ask us to delete eligible information, subject to lawful retention requirements and exceptions.
Withdraw consent
Withdraw consent for future processing where consent is the applicable basis.
Marketing opt-out
Stop promotional email or other direct-marketing communications.
Restrict or object
Ask us to limit or stop certain processing where local law provides this choice.
Do Not Sell or Share My Personal Information
BrandInk does not sell personal information for money. Some privacy laws may treat certain advertising disclosures as “sharing” or a “sale.” Where applicable, you may opt out of those covered disclosures.
02
How to submit a request
Choose your request
Identify the privacy right or preference you want BrandInk to review.
Email our team
Send your request to connect@brandink.media with the subject “Privacy Request.”
Complete verification
If required, follow our secure instructions so we can match the request correctly.
Use the unsubscribe link in a promotional email or contact us. We may retain a minimal suppression record so we can respect your choice.
03
Information to include
To help us locate the correct records and respond efficiently, include:
Your full name and the email address or telephone number previously used with BrandInk.
Your country and, where relevant, state or province of residence.
Your company name and relationship with BrandInk, such as website visitor, prospect, client, vendor or applicant.
The type of request and a short description of the information or interaction involved.
Any relevant approximate date, campaign, enquiry, project or communication channel.
Please do not send government identification, financial records, passwords or other highly sensitive documents by ordinary email. If additional proof is necessary, we will provide an appropriate method.
04
Identity verification
We may need to verify your identity before providing, correcting or deleting personal information. The level of verification will reflect the nature of the request and the sensitivity of the information involved.
We may ask you to confirm information already associated with your interaction with BrandInk. Verification information will be used for request handling and security purposes. If we cannot reasonably verify a request, we may ask for more information or explain why we cannot fulfil it.
05
Authorised agents and representatives
Where applicable law permits, an authorised agent or legal representative may submit a request for you. We may ask the representative for proof of authority and may contact you directly to verify your identity or confirm that you authorised the request.
A parent or legal guardian requesting action concerning a minor's information may also be asked to demonstrate their authority. Do not send sensitive proof documents until BrandInk provides instructions.
06
Sale, sharing and targeted advertising choices
BrandInk does not sell personal information for monetary payment. Our website may use advertising or analytics technologies that disclose limited identifiers or activity data to service providers or advertising platforms. Certain US privacy laws may define some of these disclosures as “sharing,” “targeted advertising” or a “sale,” even when no money is exchanged.
Where those laws apply to BrandInk and to you, email connect@brandink.media with the subject “Privacy Request – Do Not Sell or Share.” You may also use available cookie preference controls. Where legally required, recognised browser-based opt-out preference signals such as Global Privacy Control will be treated as a request for the relevant browser or device.
07
Cookie and communication choices
You can use the website's cookie preference controls, when available, to accept, reject or manage non-essential technologies. Browser settings may also allow you to block or remove cookies. These choices may be browser- and device-specific.
You can opt out of promotional email through its unsubscribe link. Necessary service, security, billing or transactional communications may still be sent when appropriate. For more information, review our Privacy Policy and Cookies Policy.
08
Limits and exceptions
Privacy rights are not absolute. Depending on the request and applicable law, we may retain or continue using limited information where reasonably necessary to:
Complete a requested service, contract, transaction or support obligation.
Comply with tax, accounting, employment, regulatory or other legal requirements.
Detect security incidents, prevent fraud or protect users and systems.
Exercise or defend legal claims and resolve disputes.
Protect another person's rights, privacy or confidential information.
Maintain a suppression record needed to respect an opt-out.
If we deny or limit a request, we will provide an explanation where required and permitted.
09
Regional privacy information
India
Where applicable provisions are in force, individuals may have rights under the Digital Personal Data Protection Act, 2023, including access to processing information, correction, completion, updating, erasure, consent withdrawal and grievance redressal, subject to applicable requirements and exceptions.
Canada
Individuals may request access to personal information held about them and challenge its accuracy or completeness. Consent may be withdrawn subject to legal or contractual restrictions and reasonable notice.
California and other US states
Residents may have rights to know, access, delete, correct, opt out of certain sale, sharing or targeted advertising, limit certain uses of sensitive information, and receive non-discriminatory treatment. These rights apply only where the relevant law covers BrandInk and the request.
10
Response, fees and appeal
We will acknowledge and respond to verified requests within the period required by applicable law. If more time is permitted and reasonably necessary, we will inform you. We generally do not charge a fee, but may do so or decline a request where allowed for requests that are manifestly unfounded, excessive, repetitive or not reasonably verifiable.
If you disagree with our decision, reply to the response and ask for reconsideration. Where applicable law provides an appeal or complaint right, our response will include relevant information. You may also contact the appropriate privacy or data-protection regulator in your jurisdiction.
11
Contact BrandInk
For privacy choices, data requests or questions about how BrandInk handles personal information, contact:
Use the subject “Privacy Request” and include enough information for us to understand your request. We will not discriminate unlawfully against you for exercising a privacy right that applies to you.
Client-managed information
If BrandInk processes your information only on behalf of one of our clients, we may direct your request to that client because it controls the relevant data and decides how the request should be handled.
Privacy support
Ready to make a data request?
Email our privacy team, select the request that best matches your concern, and include “Privacy Request” in the subject line. We will review it under the law that applies.
Privacy contactconnect@brandink.mediaFor access, correction, deletion, consent withdrawal, marketing opt-out, sale or sharing opt-out, and privacy concerns.
