Clear terms for a confident partnership.

By accessing or using brandink.media, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the website.

If you use the website or engage our services for an organisation, you confirm that you have authority to act for and bind that organisation. You must be legally capable of entering into a binding agreement in your jurisdiction.

Website content describes our capabilities in general terms and is provided for information and business-enquiry purposes. It is not a binding offer, professional legal or financial advice, or a promise that a particular service, feature, timeline or result will be available.

Submitting a form, sending an email, booking a call or requesting a proposal does not by itself create a client relationship or require either party to proceed. An engagement begins only when the parties accept a written proposal, statement of work, purchase order, service agreement or other confirmed project document.

Each project may be governed by one or more written documents defining the scope, deliverables, milestones, assumptions, fees, payment schedule, revision limits, acceptance process, licences, support and termination rights.

If a signed or expressly accepted project document conflicts with these website terms, the project document controls for that engagement. Changes to scope, delivery dates or deliverables must be agreed in writing and may affect fees and timelines.

When you engage BrandInk, you agree to:

• Provide complete, accurate and timely briefs, access, materials, approvals and feedback.
• Ensure that your instructions, products, claims, offers, audiences and business activities comply with applicable law and platform rules.
• Obtain all permissions, licences, notices and consents needed for content, trademarks, databases, personal information and other materials you provide.
• Protect account credentials, use appropriate access controls and promptly report suspected unauthorised access.
• Review deliverables and provide consolidated feedback or approval within agreed timeframes.
• Maintain suitable backups of your own systems, content, data and credentials unless backup services are expressly included.

Delays, errors or additional work caused by missing information, late approvals, changed instructions or unavailable client systems may require revised timelines and additional charges.

Fees, currency, taxes, deposits, retainers, billing frequency and due dates will be stated in the applicable proposal or invoice. Unless expressly included, fees exclude advertising spend, media budgets, domains, hosting, stock assets, fonts, plugins, software subscriptions, payment-processor fees, travel and other third-party costs.

You are responsible for applicable taxes and approved expenses, except taxes imposed on BrandInk's net income. Late or overdue amounts may result in paused work, delayed delivery, withheld transfer of final files or access, and lawful collection costs. Any interest or late fee will apply only where stated and legally permitted.

Refund, cancellation and non-refundable cost rules are governed by the accepted project document and our published Refund & Cancellation Policy, where available.

BrandInk materials

The website and its original text, design, graphics, layouts, code, branding, processes and other materials are owned by or licensed to BrandInk and are protected by applicable intellectual-property laws. You may view the website for legitimate business purposes, but may not copy, republish, sell, scrape, reverse engineer or exploit it without written permission.

Project deliverables

Ownership or licence rights in project deliverables are defined in the project agreement. Unless that agreement states otherwise, transfer of agreed rights occurs only after full payment. BrandInk retains ownership of pre-existing materials, know-how, tools, templates, methods, reusable code, generic components and concepts not selected or paid for.

Third-party assets remain subject to their own licence terms. Open-source software, fonts, stock media, plugins and platforms are not transferred beyond the rights granted by their respective owners.

You retain ownership of materials you provide. You grant BrandInk and its delivery partners a limited right to host, copy, modify and use those materials only as reasonably needed to perform the agreed services.

You are responsible for reviewing factual claims, prices, legal notices, product information, translations and regulatory statements before publication. Approval through email, project tools or another agreed channel authorises us to proceed with the approved version.

BrandInk will use client names, logos or completed work in portfolios, case studies or promotional materials only when permitted by the project agreement, written approval or established business practice that is lawful and reasonable. You may request reasonable confidentiality restrictions in writing.

Our work may depend on third-party services such as Google, Meta, hosting providers, app stores, CRMs, analytics tools, payment providers, content-management systems, plugins and artificial-intelligence tools. Their separate terms, policies, fees and technical limits apply.

BrandInk does not control and is not responsible for third-party outages, policy changes, account suspensions, algorithm changes, approval decisions, data loss, pricing changes or discontinued features. We may recommend an alternative or adjust delivery where reasonably possible, but cannot guarantee continued third-party availability.

Each party should protect non-public business, technical and commercial information received from the other and use it only for the relevant engagement. Confidentiality does not cover information that is public without breach, already lawfully known, independently developed or lawfully obtained from another source.

Where disclosure is required by law, the receiving party may disclose the minimum required and, where legally permitted, provide advance notice. Additional confidentiality, security and data-processing obligations may be included in a non-disclosure agreement or data processing agreement.

Our handling of personal information collected through the website is described in our Privacy Policy.

Marketing, SEO, advertising, content, reputation, CRM and sales-system outcomes depend on many factors outside BrandInk's control, including market conditions, competition, budgets, offers, pricing, sales follow-up, website performance, platform algorithms and client decisions.

Unless expressly guaranteed in a signed agreement, forecasts, estimates, examples, testimonials, case studies and past results are illustrative and do not guarantee rankings, leads, conversions, revenue, return on advertising spend, app approvals or other future results. We will perform agreed services with reasonable care and skill but do not promise a particular commercial outcome.

You must not use the website, our systems or our services to:

• Break any law, infringe rights, deceive users or distribute unlawful, harmful or malicious content.
• Attempt unauthorised access, introduce malware, probe security, overload systems or interfere with normal operation.
• Scrape, harvest or collect data without permission or a lawful basis.
• Impersonate another person, misrepresent affiliation or submit false or misleading information.
• Copy, frame, resell or commercially exploit website content without written authorisation.
• Use deliverables for prohibited, discriminatory, fraudulent or rights-infringing activities.

We may restrict access, preserve evidence and report conduct where reasonably necessary to protect users, systems, rights or comply with law.

We aim to keep the website accurate, secure and available, but it may contain errors or experience interruptions. Website content and access are provided on an "as available" basis. To the maximum extent permitted by law, we exclude warranties not expressly stated in these terms or an applicable project agreement.

Nothing in these terms excludes any warranty, consumer right or remedy that cannot legally be excluded. If mandatory law applies, these terms operate only to the extent permitted by that law.

To the maximum extent permitted by law, neither party will be liable to the other for indirect, incidental, special, exemplary or consequential loss, or for lost profits, revenue, business, anticipated savings, goodwill or data, arising from the website or an engagement.

Unless a project agreement states otherwise, BrandInk's total aggregate liability arising from a paid engagement will not exceed the fees paid to BrandInk for the specific services giving rise to the claim during the six months before the event. For free website use, liability is limited to the minimum amount permitted by law.

The limitations do not apply to liability that cannot lawfully be limited, including liability for fraud, wilful misconduct or other non-excludable matters. You agree to defend and indemnify BrandInk against third-party claims arising from materials, instructions or unlawful activities supplied or authorised by you, subject to applicable law and reasonable notice of the claim.

We may suspend website access or services where there is suspected misuse, security risk, unlawful activity, material breach or overdue payment. Project cancellation and termination rights, notice periods, handover obligations and charges are governed by the applicable project agreement and Refund & Cancellation Policy.

On termination, amounts for work completed, committed resources and non-cancellable third-party costs become payable as agreed. Provisions concerning payment, confidentiality, intellectual property, liability, dispute resolution and any rights intended to survive will remain effective.

The governing law and forum stated in an accepted project agreement control that engagement. If no project document specifies them, these terms are governed by the laws of India, without regard to conflict-of-law rules, and disputes will be subject to the competent courts where BrandInk maintains its principal office.

Before starting formal proceedings, each party should give written notice describing the dispute and allow a reasonable opportunity for good-faith resolution. Nothing here prevents either party from seeking urgent injunctive relief or using a mandatory consumer or regulatory remedy available under applicable law.

We may update these terms to reflect changes in our website, services or legal obligations. The revised version will be posted with a new "Last updated" date. Changes apply prospectively unless otherwise required by law; active paid projects remain governed by their accepted project documents.

If any provision is unenforceable, it will be limited or removed only to the extent necessary, and the remaining terms continue. A failure to enforce a provision is not a waiver. You may not assign an engagement without our written consent; BrandInk may assign it as part of a merger, restructuring or business transfer, subject to applicable law.

These terms, the Privacy Policy and applicable project documents form the relevant agreement between the parties and replace earlier discussions on the same subject. Headings are for convenience only.

For questions about these Terms and Conditions or a service engagement, contact:

BrandInk Media
Email: connect@brandink.media
Website: brandink.media/contact